SIP phone
SIP PHONE
Benefits of SIP phones
Keeping in touch with customers and partners is an important part of a person's life, as well as the life of a company. It is crucial to consider security, cost-effectiveness, and efficiency in this case, since interruptions in communication or data leaks may result in revenue loss. Considering this, many business owners prefer SIP telephony, but how does this technology work and what are its advantages? We answer in the material below.
WHAT IS A SIP PHONE?
SIP phone (Session Initiation Protocol) is a protocol for voice communication and data transfer between devices over the Internet. The connection is established over a dedicated channel, and the number is tied not to a specific location (like landline phones), but to the user as a whole, regardless of his location.
Since SIP is a protocol, SIP telephony means IP telephony running on such a protocol. In addition to SIP, there are other communication standards:
IP telephony is telephone communication over the Internet using IP. Allows you to make calls from your account to different locations.
The VoIP protocol manages voice traffic and also enables you to transmit video with sound (conferences, broadcasts, video from cameras, and so on). For example, WhatsApp, Viber, Skype and other instant messengers.
A SIP phone for the office allows you to make calls via VoIP and make multiple calls at once, making it an advanced and popular technology.
ADVANTAGES OF TECHNOLOGY
You should familiarize yourself with its advantages and characteristics in order to understand and appreciate this type of communication:
Budget costs. To connect to the SIP telephony service, no cabling or expensive equipment is required: a device with network access and an installed SIP client is sufficient. SIP phones, whose prices are comparable to basic telephone tariffs, also allow you to save money and avoid unnecessary expenses.
Availability. Office employees do not need to constantly be in the office to receive calls: technology allows you to use a landline number anywhere there is Internet access;
Functionality. Call recording, voice mail, voice menu, answering machine, call back - these and other options are opened by SIP telephony, connecting to which does not take much time;
Security. As well as protecting against external eavesdropping, the technology also allows you to integrate telephony with analytic systems like 1C.
SETTING UP SIP TELEPHONY
Step 1. Selecting a provider
The operator should be able to provide a SIP client to convert the voice call into a digital signal. Evaluate the conditions of different providers and compare offers: for example, communications integrator TeleAlpha offers favorable and affordable SIP phone rates, 24/7 support, dedicated and secure communication channels, as well as high-quality services and equipment.
Step 2. Connection
In order to use a SIP phone, you will need an Internet connection, as well as a SIP phone, a PC with a headset, a laptop, a smartphone or a tablet. A popular combination is a PC with network access, a headset and a SIP number.
Step 3: Make calls